We help your staff, we don’t replace them

Think of our verified billing experts as an extension of your team. We handle the time-consuming and complicated insurance process so your in-house team can focus on patient care and experience.

Our Core Values

Lifelong Learning

Dental Performance Experts continually pursues education to develop new expertise and stay abreast of progressive ideas in dentistry methods. This environment of proactive learning guides our relationship with staff and dental insurances. You’ll find we are enthusiastic about sharing our knowledge and even learning from you how on we can serve you better.


We will only recommend appropriate options that best suit your individual office needs. We want to create a plan that  helps you grow as a team and as an office. We stand behind our work and follow up to make sure you are satisfied with our services.


We offer competitive pricing to ensure we can meet all of your needs for as long as you need us. And when you’re asking, “where’s my money?”, just know you will be getting paid on unresolved dental insurance claims & overdue patient balances! Let us work in the background, free up your team for live operations, and allow your team to spend more time with your patients.

With Dental Performance Experts, you will experience dental billing the way it should be – honest, simple, efficient, and transparent. Every action we take reflects our highest ethical standards while knowing the necessary information to get your claims paid quickly!



  • Decrease insurance aging and increase your insurance collections.
  • Free up your staff to deliver better, friendlier patient service.
  • We’ll manage claim denials to help maximize reimbursements.
  • We’ll help protect against funds misappropriation.
  • Organizational stability for your front office.
  • Our services are a tax write-off for your practice.

You’re in Good Hands

Amy Hernandez, owner of Dental Performance Experts, has been in the Dental field for over 20 years in every position at a dental practice. From back office assistant and treatment coordinator to office manager and regional manager, she can help your team grow in the direction you envision. Her main focus is to have your insurance portions paid in a timely manner, help build a strong team, teach them tools for success so you as a Doctor/Owner can do what you do best! Dentistry!

No Long-Term Contracts

We aren’t here to trick or trap you. If you ever decide you want to cancel our services, we make it easy with a zero-risk month-to-month agreement.

No Software Changes Needed

We work with your existing practice management software. Open Dental, Eaglesoft, or one of the 50+ other dental software packages out there — we know it and we have you covered.

Collaboration & Communication

Employees share knowledge, maintain a positive attitude, and recognize the contributions of every team member. We encourage a collaborative approach to success within every team.

Team Training

1-on-1 Coaching

Insurance Billing

Patient Billing

Software Integration

Hiring Assistance

Our Staff

Adrina Valenzuela

Insurance Specialist


Check out what our clients are saying
about Dental Performance Experts.

“I have been working closely with Amy for a few years now and she has helped us restructure our business from training, hiring, oversee of offices, insurance, and establishing protocols throughout the company. We will always see a direct collection reimbursement impact when Amy is working insurance and training staff to properly handle claims so they can be paid in a timely manner. We have relied on Amy from Credentialing to software training and many more things. She has been trustworthy and honest throughout our time working with her.”
Julie McLeod CFO

Utah, iSmile

“I just opened up a new office and Dental Performance Experts have helped me not only train my staff in what they need to do to be more efficient and goal oriented but also has taken over all of my insurance billing so I can get paid properly and on time. I recommended using their services for your office needs.”
Dr. Colton Albrecht D.D.S.

New Braunfels, Texas, New Braunfels Family and Cosmetic Dentistry

“We have seen remarkable improvement in AR management, lowering the number of days to get claims paid including for any procedure where anesthesia was administered. We have seen a considerable drop in no shows and cancellations because of the recommendations given by Dental Performance Experts. They have helped me with Credentialing Associate Dentists to insurances, to training staff and establish protocols for each role in the office.”
Asha Abraham D.D.S.

Houston, Texas , Capstone Dentistry

Schedule Your Free Consultation or Ask Us a Question.

Call: (210) 609-9470

San Antonio, TX

Office Hours

Monday – Friday, 8am – 5pm.

Free Consultation

Visit our contact page and fill out the form to schedule your free consultation.